Question 1

What types of events do you cater to?

Accepted Answer

We cater to all kinds of events! Whether it’s a wedding, corporate event, birthday party, anniversary, festival, or any other special occasion, we have the equipment and expertise to make your event unforgettable.

Question 2

What areas do you serve?

Accepted Answer

We proudly serve throughout the state of South Carolina. If you’re located out of state, give us a call – we’d be happy to coordinate with you!

Question 3

Do you offer delivery and setup services?

Accepted Answer

Absolutely! We provide full delivery, setup, and teardown services to ensure your event runs smoothly. Our professional team handles everything, so you can focus on enjoying your event.

Question 4

How do I make a reservation and what is the payment process?

Accepted Answer

Making a reservation is easy! You can book online using our Book Now button. We require a 25% deposit to secure your date and equipment. The remaining balance is due 1 week prior to your event date. We accept all major credit cards and cash payments.

Question 5

What if my event goes longer than expected?

Accepted Answer

We understand that events can sometimes run longer than planned. If you anticipate needing the equipment for additional time, please let us know as soon as possible. We’ll do our best to accommodate your needs and discuss any additional charges based upon your rental selection.

Question 6

Do you provide support during the event?

Accepted Answer

Yes, we offer on-site support for The Cheerful Experience, The Charming Experience, and Charm & Cheer Bundle to ensure everything operates and runs smoothly. Each of these rentals include an event attendant to assist with all equipment needs and charm your guests. Our team can be present to assist with any technical issues, equipment operation, or unexpected needs that arise during your event, so you can focus on enjoying the occasion. For rentals outside of those mentioned above, the rental type is drop off/ pick up style. Our team will be available via phone, text, and email for assistance during your event.

Question 7

How do you handle special requests or custom orders?

Accepted Answer

We love bringing unique visions to life! If you have special requests or need custom items, let us know. We’ll work closely with you to understand your needs and do our best to source or create the perfect elements to enhance your event.

FAQ

Frequently asked questions